FAQ

What is Kustard?

Kustard is a natural skincare brand focused on nourishing, gentle products designed to soften scars, hydrate skin, and support everyday healing—using simple, effective ingredients.

How do I use Kustard scar Cream?

Massage a small amount into clean skin, directly over the scar area, once or twice daily. Consistency is key—use regularly for best results. But we always suggest checking with your healthcare provider before using new products 

Is Kustard safe during pregnancy or breastfeeding?

We always suggest checking with your healthcare provider before using new products during pregnancy or breastfeeding.

Do you offer returns or refunds?

We don’t accept returns for change of mind, but if something arrives damaged or incorrect, we’ll make it right. See our returns policy page for details. 

Where is Kustard made?

Proudly made in Australia, with love and care.

How long will it take to see results?

Everyone’s skin is different, but with regular use, we start noticing improvements in hydration and scar texture within a few weeks.

How can I get in touch?

You can reach us anytime at kustard.info@gmail.com 
We’re always happy to help.